Order Processing Time:

  • We strive to process all orders within 2-3 business days. Once your order is processed, it's on its way to you!

Terms of service

Region Delivery Time Shipping Cost
USA (Continental United States), Canada, Australia 5-10 business days $7 USD or free on orders over $100
United States (Hawaii) 5-10 business days $60 USD
Japan, Singapore, Hong Kong SAR, Macao SAR, Malaysia, Taiwan, Thailand 3-6 business days $7 USD or free on orders over $100
Philippines, South Korea, Vietnam 3-6 business days $7 USD
European and Other Selected Countries (Belgium, France, Italy, Netherlands, Spain, Finland, Germany, Greece, Norway, Austria, Denmark, Ireland, Switzerland, Portugal, New Zealand, United Kingdom, Mexico) 5-10 business days $7 USD or free on orders over $100

Please Note:

  • High Season and Sales: During peak seasons and sales periods, delivery might take a little longer than usual. We appreciate your patience!
  • Customs and Duties: For international orders, the recipient is responsible for any applicable duties, taxes, and other fees. Please contact your local Customs office for information on duties and taxes.

Tracking Your Order:

  • Stay updated! When your package is dispatched, we'll send you an email with tracking details. You can also track your order here.

Questions or Concerns?

  • Our customer service team is here to help! If you have any questions about your order or our shipping policy, please don't hesitate to contact us at support@textale.tech.